Service Terms
Terms of Service
Last updated: September 2026
These terms apply to VPNTF cross-border network acceleration subscriptions. Please read the rules below before using an account, starting a subscription, or connecting to an international route. Plan allowances, payment methods, and refund commitments shown on this page are subject to the applicable terms and the details of your order.
Services and Scope
VPNTF provides international routes for use with compatible client software. Routes cover 100+ countries / 210+ routes and support Windows, macOS, iOS, Android, and Linux. Connection performance varies with the user's location and network, the destination service, device settings, and route conditions. Coverage does not guarantee a connection to every destination from every location at all times.
Users should choose a client compatible with their device and maintain their own devices and local network environment. Access policies, account eligibility, and content availability for destination websites and apps are determined by their respective providers and are not part of VPNTF's services. Route names and types are provided to help users choose a connection path and do not guarantee a specific result.
Account and Subscription Rules
Creating an account does not require an email address; users can set a username and password. Users must keep their login credentials secure and are responsible for subscription use and activity on their account. If credentials may have been exposed, users should change their password promptly. Accounts, subscription access, and information that could be used to connect to routes must not be resold, rented, or shared with others.
The service supports unlimited devices for the account holder's own use on their devices; this does not permit multiple people to share one account. Monthly subscriptions are available in three tiers: ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. Data resets monthly on the activation date; mid-cycle upgrades are prorated based on the remaining days. Data packages are also available for ¥158/300GB, ¥358/1000GB, and ¥658/3000GB. Package data is deducted as used, has no expiry, and remains available until used. Before activation or making a change, check the plan and allowance shown in the order.
Acceptable Use and Account Actions
Users must comply with the laws and regulations where they are located and follow applicable rules when using destination websites, apps, and network resources. The service must not be used for unlawful purposes, to infringe on others' rights, disrupt network services, or consume service resources in an abnormal manner. Users are responsible for the content they access, publish, or transmit and for their related conduct.
If an account is involved in resale, rental, or sharing, or in unlawful use or ongoing service disruption, VPNTF may restrict relevant activities, suspend access, or terminate account services based on the circumstances. Any action will take verifiable account and order records into consideration. Users can still view existing orders and submit a support ticket through the user panel to explain matters related to account actions.
Availability and Limitation of Liability
VPNTF maintains its routes and subscription access, but network connections depend on factors such as local carriers, international links, device configuration, and the status of destination services. Connections may fail, speeds may vary, or service may be temporarily interrupted. Users can try another route and check their client configuration. If the issue persists, submit a support ticket through the user panel with the affected route and details of the problem so it can be investigated.
To the extent permitted by applicable law, VPNTF makes no guarantees about third-party website content, access permissions, or services operated independently by third parties. Issues caused by a user's device, local network, incorrect configuration, or a third-party service should be handled according to their respective causes. This section does not exclude liability that cannot lawfully be limited or affect the refund rights described below.
Payments and Refunds
The service accepts Alipay, WeChat Pay, and USDT. Before paying, confirm the selected monthly subscription or data package, its allowance, and the order details. Monthly subscription data resets each month on the activation date. Package data is deducted as used, remains available until used, and does not expire. Check each allowance against its order; data packages should not be treated as automatic additions to a monthly subscription.
You may request a full refund for any reason within 7 days of your first payment. Include account and order details that can be verified so the first payment and request date can be confirmed. Refund requests and account-use issues can be explained in a support ticket through the user panel. Refund processing remains subject to applicable law.
Changes to These Terms
VPNTF may update these terms when the service scope, operating methods, or applicable rules change, and will indicate the update month on this page. Users should review the current version before continuing to use the service, especially the sections concerning accounts, subscriptions, and refunds. Updates do not replace information already stated in an order or limit rights granted to users by applicable law.